How can I initiate or check my return status?
Returning your unwanted items is simple and easy! Follow the steps below to return your item(s): Locate your order by entering your information into our Return Form. Request a return for the desired order and item(s). Once the request has been approved via email by our Returns Team, you may ship the package to the following address for a full product refund: CYRILL Returns 25 Hubble Irvine CA 92618 *Please note that the buyer will be responsible for the return shipping. We’ll take care of the rest! You should receive an email notification of the refund once we have received and processed the returned package. For more information, please refer to our Return Policy Page.
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How do I check my order status?
If you created an account with us, you can log in and access your account page to see a full history of your orders since the account has been active. You can find the shipping status and tracking number from there.
Is Creative Studio cases covered by warranty?
We provide 6-month worry-free warranty for our Creative Studio cases to make sure you only get the best! Please check our Warranty policy for details!
What payment options do you accept?
The payment options that we accept are: Credit Cards (Visa, Mastercard, Discover, and American Express) Debit Cards Apple Pay Google Pay At this time, we do not accept purchase orders, cash, check or money orders, nor do we offer any sort of layaway ...
How is made to order product different from regular product?
Made-to-order cases are individually crafted after you place your order. Unlike our regular products manufactured and delivered from our factories, made-to-order cases are printed by us from our U.S warehouse to provide unique cases we cannot offer ...
What are the countries you are able to ship to? Can you ship to my location?
If the United States Postal Service or FedEx is able to deliver to your country, then we will be able to ship the package to your address. You may view the available shipping methods and shipping cost estimates by adding the desired items into your ...