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How do I check my order status?
If you created an account with us, you can log in and access your account page to see a full history of your orders since the account has been active. You can find the shipping status and tracking number from there.
How can I cancel my order?
We're sorry to hear that you'll be cancelling your order with us! We may be able to cancel your order for you if it hasn't been processed out yet. Please contact our Customer Support Team with your order number, and we will look into the status of ...
What payment options do you accept?
The payment options that we accept are: Credit Cards (Visa, Mastercard, Discover, and American Express) Debit Cards Apple Pay Google Pay At this time, we do not accept purchase orders, cash, check or money orders, nor do we offer any sort of layaway ...
Why am I experiencing an error while trying to place my order or complete the transaction?
There may be several reasons for this. If you have encountered an error while purchasing, such as "Transaction declined, gateway rejected," please try the following steps: Try using different web browser to place your order. Make sure that the ...
Why am I seeing multiple charges on my credit card statement?
If there are multiple charges showing on your bank statement, it is most likely pending charges that should disappear within 3-5 business days. No money has actually been taken out from your account for these pending charges. However, if these ...