Can you split ship my order?
Once the return package has been shipped, please allow the normal transit time plus 3-5 business days for the package to be received and processed by our Returns Team. The refunded amount should reflect back onto the original method of payment within 5 business days after you receive a refund confirmation email from us. Thanks for your patience!
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Can you split ship my order?
Unfortunately, we are unable to split ship your order. We kindly ask that you pay close attention to the availability date mentioned in product listings for pre-order or back-ordered products. Your order will ship out once all of the items in the ...
When will my order ship out?
Orders will ship out within 1 to 2 business days from the time of purchase*. Please note our warehouse is closed on weekends and USPS holidays**, and we are unable to ship out packages on these days. Order cut-off time is 10:00 AM PST, so any order ...
How can I cancel my order?
We're sorry to hear that you'll be cancelling your order with us! We may be able to cancel your order for you if it hasn't been processed out yet. Please contact our Customer Support Team with your order number, and we will look into the status of ...
Do you offer free shipping service? How much will it cost to ship my order?
We offer free standard shipping for domestic orders over $20 and international orders over $100. For any expedited shipping options, the cost will vary depending on the carrier, shipping method, destination, and weight of the package. In order to ...
What are the countries you are able to ship to? Can you ship to my location?
If the United States Postal Service or FedEx is able to deliver to your country, then we will be able to ship the package to your address. You may view the available shipping methods and shipping cost estimates by adding the desired items into your ...