Can I return my Creative Studio case?
Unfortunately, since our Creative Studio case are Made-to-order specifically for you, it cannot be returned. However, we want to make sure you’re happy with your case, so we can offer you an exchange for any design or case of your liking within 30 days.
If you received a defective case, we’re more than happy to assist you through our Warranty program!
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When will I receive my Creative Studio case?
Made-to-order creative studio cases typically take 7-10 business days to process after you place your order.
What is Creative Studio?
Creative Studio is an all-new design collection where we print trendy patterns and collaboration designs on our core cases to deliver limitless possibility of styles with the same protection. New designs will drop every few weeks, and our end goal is ...
Is Creative Studio cases covered by warranty?
We provide 6-month worry-free warranty for our Creative Studio cases to make sure you only get the best! Please check our Warranty policy for details!
How should I clean my case?
Fabric / Silicone / TPU Cases Please remove your case from your phone before proceeding with cleaning. We recommend using a damp cloth or sponge with mild soap to clean the case. Gently rub your case and air dry or dry lightly with a paper towel. You ...
Is the tempered glass back on the Etoile collection case breakable?
Cases with tempered glass backs, such as the Etoile collection, can crack when under tension or high pressure during the installation process. If the case is not bent during installation, it should stay intact.