Is the tempered glass back on the Etoile collection case breakable?
Cases with tempered glass backs, such as the Etoile collection, can crack when under tension or high pressure during the installation process. If the case is not bent during installation, it should stay intact.
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Can I return my Creative Studio case?
Unfortunately, since our Creative Studio case are Made-to-order specifically for you, it cannot be returned. However, we want to make sure you’re happy with your case, so we can offer you an exchange for any design or case of your liking within 30 ...
How should I clean my case?
Fabric / Silicone / TPU Cases Please remove your case from your phone before proceeding with cleaning. We recommend using a damp cloth or sponge with mild soap to clean the case. Gently rub your case and air dry or dry lightly with a paper towel. You ...
Why isn’t the protective film on my Cyrill case coming off?
Protective films are applied on both the inner and outer sides of our clear cases (Cecile & Basic Pattern collection) to keep them in pristine condition when you receive them. In order to remove the films, we ask that you try lifting one of the ...
When will I receive my Creative Studio case?
Made-to-order creative studio cases typically take 7-10 business days to process after you place your order.
Are the cases NFC / Wireless Charging compatible?
Yes! If your phone has the NFC function and Qi Wireless Charging function, our cases will be compatible! In general, NFC signals should be able to penetrate through the case so long as the back center of the phone (where the NFC technology is built ...