How should I clean my CYRILL patch?
We recommend using a damp cloth or sponge with mild soap to gently rub any debris or dirt off of the patch. Carefully clean and air dry or dry lightly with a paper towel. You may also use instant stain remover pens to remove stains. Please do not remove the patch from the adhered case or surface during this process as the removal may damage the adhesive properties of the patch and prevent it from being reapplied.
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How do I apply my CYRILL patch and is it reusable?
CYRILL patches use a 3M adhesive that can be easily peeled off and attached directly. Please do not use heat, methods of sewing, or glues to attach the patches. We recommend one-time use as removing the patch may damage the adhesive properties and ...
How should I clean my case?
Fabric / Silicone / TPU Cases Please remove your case from your phone before proceeding with cleaning. We recommend using a damp cloth or sponge with mild soap to clean the case. Gently rub your case and air dry or dry lightly with a paper towel. You ...
Is my item a genuine CYRILL product?
We would like to assure you that all items purchased through an Official CYRILL Store (cyrillcase.com, CYRILL Amazon, CYRILL eBay) are genuine. However, for third party purchases, we are unable to give you a 100% accurate answer as CYRILL products ...
Why isn’t the protective film on my Cyrill case coming off?
Protective films are applied on both the inner and outer sides of our clear cases (Cecile & Basic Pattern collection) to keep them in pristine condition when you receive them. In order to remove the films, we ask that you try lifting one of the ...
Do you have any brick and mortar stores where I can physically see the products?
We are currently working hard to make this a possibility for our CYRILL cases. We hope to have our CYRILL cases accessible in person at select authorized stores in the future! If you are interested in becoming one of our authorized resellers, please ...